Privacy Policy

Last Updated: January 1, 2025

Miles Fence Co LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, www.milesfence.com, or otherwise communicate with us.

1. Information We Collect

We collect personal information when you voluntarily provide it through our website forms or direct communication. This may include:

Contact Details: Name, phone number, email address, and address.
Project Information: Details about your fencing needs for the purpose of providing a free estimate.
Device & Usage Information: IP address, browser type, pages visited, and time spent on our site (collected via tools like Google Analytics).

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide free estimates.
Contact you about scheduling, project updates, or follow-ups.
Improve our website functionality and user experience.
Comply with any applicable legal obligations.

We do not use your information for email newsletters or promotional campaigns.

3. Phone and Email Communication

By submitting your contact information:

Phone: You may receive calls or text messages related to your service request or project updates. We do not send marketing texts.
Email: We use email to send quotes, scheduling confirmations, and project-related communication.

You may request to stop communications at any time by contacting us directly.

4. Payments

We do not process payments through our website. If you become a customer, payments are securely handled through QuickBooks Online (QBO) invoicing.

5. Sharing of Information

We do not sell, rent, or share your personal information with third parties. Your data is only accessible to authorized team members who need it to fulfill service requests.

6. Third-Party Tools

We use trusted third-party tools for website operation and analytics, including:

Google Analytics – to understand website traffic and performance.
WordPress & InMotion Hosting – to host and maintain our website.

These providers may collect limited technical data for service performance but are bound by their own privacy practices.

7. Data Security

We implement reasonable technical measures to protect your data from unauthorized access, alteration, or misuse. However, no website or electronic transmission is 100% secure.

8. Cookies

Our website may use cookies to enhance browsing experience. You can disable cookies through your browser settings if you prefer.

9. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this policy or how we handle your information, please contact us at:

Email: office@milesfence.com